For NDIS participants living in Craigieburn and the surrounding northern Melbourne suburbs, Supported Independent Living offers a practical, person-centred pathway to a more independent life. Whether you are moving into a shared home, living on your own or exploring your options for the first time, our SIL support is built around you, your daily routine, your personal goals and the lifestyle you want to lead.
Supported Independent Living (SIL) is an NDIS funded support that helps people with disability live as independently as possible in their own home. It is not about doing everything for someone. It is about providing the right level of assistance so that participants can manage their daily lives with greater confidence and control.
SIL support can be provided in a range of living arrangements, including shared homes with compatible housemates or individual properties. Support may be scheduled during the day, in the evening, overnight or around the clock, depending on what a participant needs and what their NDIS plan funds.
In Craigieburn and the broader Hume local government area, participants from a wide range of backgrounds access SIL support as part of their journey toward a more self-directed life.
Our Supported Independent Living services in Craigieburn may be a good fit if you or someone you support:
Our SIL accommodation support in Craigieburn covers a broad range of daily living and personal care needs. Below is an overview of what we provide.
Our support workers assist with the personal care tasks that are part of every day, including:
We help participants manage their household and daily responsibilities, including:
Independent living support is about more than daily tasks. We help participants build the practical skills that support long term independence:
Staying connected to the Craigieburn community is an important part of daily life. We support participants to:
For participants who need support beyond daytime hours, we offer:
Starting Supported Independent Living does not need to feel complicated. Here is how the process works with us.
Initial Conversation
We begin by listening. We want to learn about your goals, your current routine, your support preferences and the type of living arrangement that suits you best.
Support Assessment
We review your daily assistance needs in detail, covering personal care, household support, mobility, health needs and any overnight requirements.
Support Planning
Using what we have learned, we develop a support approach that fits around your lifestyle, respects your choices and aligns with your NDIS goals.
Personalised Service Agreement
We put everything in writing. Your service agreement covers support hours, responsibilities, agreed outcomes and how we will work together day to day.
Ongoing Reviews
Your needs and goals may change over time. We review your support regularly and adjust the plan to make sure it continues to work for you.
We know that families, guardians, support coordinators, plan managers and allied health professionals play a vital role in a participant's life. We work alongside everyone in a participant's circle of support to make sure transitions are smooth and communication is clear.
For families and guardians, we provide:
For support coordinators and plan managers, we offer:

There are many SIL providers across Melbourne's northern corridor, from Craigieburn through to Broadmeadows, Roxburgh Park and Mickleham. Here is what shapes how we work.
Ready to discover how Prompt Carer Services can make a positive difference in your life? We invite you to:
1800 477 667
info@promptcarerservices.com.au
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Let us provide the in-home disability care or community participation NDIS support you’ve been seeking. Together, we’ll create a personalised plan that aligns perfectly with your aspirations, helping you or your loved ones live a fulfilling, independent life.
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